Hi, I’m Phil.
I design effective digital products that serve people.
I’m a freelance digital product designer with 18 years of experience. I work with teams to figure out what they need to do and help bring this to life.
I take a user-centred approach, focused on achieving outcomes through collaboration, research, prototypes and continuous iteration.
Most recently
For the past couple of years, I’ve been at Infinity Works, a leading digital transformation and engineering consultancy.
I can’t share my work publicly, but this has spanned retail, insurance and the public sector.
A recent highlight was the relaunch of a mobile app with a national health care provider. This led to a significant boost in bookings and an improved app store rating.
Previous work
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UK Government 2016 to 2020
Working with government departments on large-scale digital projects. This included two contracts with The Department for Work and Pensions.
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Sky 2018 to 2019
Helping Europe’s leading entertainment brand improve several high-profile digital products.
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British Gas 2017 to 2018
Taking a user-centred approach to deliver results for the UK’s largest energy company.
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Erskine Design 2008 to 2014
Six years with the talented team at Erskine Design. Working with everyone from art publications, to polar explorers, to insurance companies.
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Endsleigh 2013 to 2014
A complete overhaul of Endsleigh’s online presence, including digital transactions and a visual rebrand, helping Endsleigh maintain their position as one of the UK’s leading insurers.
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BBC 2012 to 2013
Consultancy work for the BBC’s User Experience and Design team, exploring how global website components could be redesigned to work across all devices.